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Privacy Policy

LIU-Latin America Privacy Policy


Liberty Mutual Group Privacy Policy

Welcome to This Privacy Policy explains how we collect, use, and disclose the information you provide to us through this web site (“Site”). By using this Site, you acknowledge that you have reviewed, and agree to, the terms of this Privacy Policy. If you do not agree to this Privacy Policy, you should not use this Site.
Scope of Privacy Policy/Links to other web sites
This Privacy Policy applies only to the web site. Although this Site may provide you with links to other web sites, the privacy practices of those web sites are not covered by this Privacy Policy. We strongly encourage you to read the privacy policy of every web site you visit, including those web sites to which we may provide links, as their privacy practices may differ from ours. Whenever you link to a web site from this Site you are solely responsible for any interactions you may have with that web site.
Information Collection
You can browse our pages without having to tell us who you are or revealing any personal information whatsoever. However, at various points on this Site you might choose to provide information, including personally identifiable information, such as name, address, phone number, and e-mail address, to us. It is your choice whether to provide this information. If you choose to give us the information through our web site, you specifically consent to the collection, use, and dissemination of such information in accordance with this Privacy Policy.
Should you choose to provide your personal information, it may be collected on this Site in the following ways:
·   E-Mail Reply Mechanisms - This Site may provide you with one or more e-mail reply mechanisms through which you may send us questions or comments. Because e-mail submitted via this Site is not protected by the same security measures we use in other areas where we actively collect information, you should be particularly careful in deciding what information you wish to send to us by e-mail. 
·   Claims Reporting – If you are an existing policyholder, you can use this Site to provide us with a first notice of loss. The notice can be submitted using the e-mail reply option provided in the Claims Reporting & Requests section of this Site. [Because e-mail submitted using this Site is not secured], you should be careful in deciding what information to include in the notice, particularly with respect to including personal information.
·   Question, Comment, and Feedback Forms - This Site may post a form for you to submit questions, comments, and other feedback. We use such information to improve this Site and our products and services, as well as for marketing and research purposes related to our products and services. We do not sell your information to mailing lists or telemarketing companies.
Statistical Data and Cookies
By using this Site, we are able to log general statistical information about our web site visitors, such as domain name, Internet Protocol (IP) address, and browser type. This general statistical information does not contain personally identifiable information.
We may use "cookies". Cookies are sets of information assigned to you by our web server when you visit our web site. We only use cookies for maintaining information between pages. The cookies are not used for storing or tracking personally identifiable information about visitors to our Site.
You are fully responsible for altering your browser software to automatically disable cookies.
Use and Sharing of Information Gathered
We may use information collected for a variety of purposes, such as to administer and customize the Site, provide policy quotes, administer insurance policies, answer questions or concerns, or compile statistics for marketing and research purposes. We may share information about you with third parties (including other member companies of the Liberty Mutual Group) in the normal course of conducting our insurance operations, such as providing you with an insurance quote; processing, servicing, or administering your insurance policy and claims; administering our business; and when required by law. We do not sell your information to mailing lists or telemarketing companies.
We may use your information to tell you about new products and services or other information we think may be of interest to you. If you do not wish to receive such notifications or updates, please remove yourself from our mailing list.
Notwithstanding anything to the contrary in the Privacy Policy or elsewhere on this Site, we reserve the right to share or transfer any and all of your information to another person or company in connection with the sale, assignment, or other transfer of our business and/or Liberty Mutual or where required by applicable law, statute, regulation, ordinance, or court order.
Protecting Information Gathered and Security
Personal information you have provided is limited to employees and agents of Liberty Mutual who need to know that information in order to service your request. Liberty Mutual maintains physical, electronic and procedural safeguards that comply with applicable regulations to guard your personal information. Liberty Mutual retains the information collected for as long as required or permitted by law or regulation.
Information Access
You may update or otherwise correct personally identifiable information you have provided to us by contacting us as described below in the "Contact Us" section. We may, in our discretion, refuse to allow you access to certain information if, in our view, to do so would jeopardize another person's privacy; would violate any applicable national, local, or foreign law, regulation, or directive; or would unreasonably burden this Site.
Contact Us
If at any time you have questions, comments, or concerns about this Privacy Policy, or the information practices of this Site, please contact us via email at
Changes to this Privacy Policy
This Privacy Policy may be modified from time to time. If we change this Privacy Policy, the revised policy will be posted here and the date of the newest version will be posted below. Please check back frequently, especially before you submit any personally identifiable information at this Site, to see if the Privacy Policy changed.
This Privacy Policy was last revised on 01/03/2011